Legal

Terms & Conditions

These terms govern your use of PulseRing Pro products, services, and website. Please read them carefully before placing a deposit or purchasing a PulseRing Pro device.

Effective DateMarch 2026
Version1.0
Governing LawNew South Wales, Australia
EntityPulseRing Health Pty Ltd (ACN 696 297 177)
01

About These Terms

These Terms and Conditions constitute a legally binding agreement between you and PulseRing Health Pty Ltd (ACN 696 297 177, ABN 53 696 297 177) trading as PulseRing Pro, a company registered in New South Wales, Australia.

By visiting pulseringpro.com.au, placing a deposit, or purchasing a PulseRing Pro device, you agree to be bound by these terms. If you do not agree, please do not use our services.

These terms are governed by the laws of New South Wales, Australia, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) and the Privacy Act 1988 (Cth).

02

Founder's Edition Deposit Terms

Refund Guarantee — Plain English

Your $79 AUD Founder's Edition deposit is 100% fully refundable if PulseRing Pro does not ship. No questions asked. No fees. No conditions. Every cent back to your original payment method.

Deposit Amount
AUD $79.00 (inclusive of GST where applicable)
Balance Due
AUD $250.00 — due only when your ring is ready to ship. You will be contacted before any charge is made.
Full Price
AUD $329.00 total (deposit + balance). No subscription. No additional fees.
Refund Policy
100% refundable if PulseRing Pro does not ship. Refunds processed within 5-10 business days to your original payment method.
Founder's Status
First 400 depositors receive Founder's Edition status including exclusive Matte Titanium finish, lifetime AI coaching access, $10 recycle credit, and first shipment priority.
Transferability
Founder's Edition deposits are non-transferable but fully refundable.
Payment Processing
Payments processed securely by Stripe. PulseRing Health Pty Ltd does not store card details.
03

Product Warranty & Support

PulseRing Pro devices come with the following warranties and support commitments:

Manufacturer Warranty
2 years from date of delivery against manufacturing defects.
Software Support
Minimum 5 years of firmware and app updates from date of purchase (until at least June 2031).
Water Resistance
5ATM rated. Water resistance is not covered under warranty if damaged by immersion beyond rated depth.
Warranty Exclusions
Physical damage, misuse, unauthorised modification, or damage from exceeding rated specifications.
Australian Consumer Law
Nothing in these terms limits your rights under the Australian Consumer Law, including statutory guarantees that cannot be excluded.
04

Product Limitations & Wellness Disclaimer

Important — Please Read

PulseRing Pro is a personal wellness device only. It is not a medical device, does not diagnose any medical condition, and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for any health concerns.

PulseRing Pro monitors and displays wellness trend data including sleep patterns, heart rate variability (HRV), and activity levels for personal informational purposes only. This data:

Is not a diagnosis of any medical condition.

Is not a substitute for professional medical advice.

Should not be used to make medical decisions without consulting a qualified healthcare professional.

May not be accurate in all circumstances and should not be relied upon as clinically precise.

PulseRing Pro is not registered with the Therapeutic Goods Administration (TGA) as a medical device and does not claim to be.

05

Intellectual Property

All content on pulseringpro.com.au including text, images, logos, and design is the property of PulseRing Health Pty Ltd and is protected by Australian copyright law. You may not reproduce, distribute, or use our content without written permission.

The PulseRing Pro name, logo, and brand elements are trademarks of PulseRing Health Pty Ltd. Unauthorised use is prohibited.

06

Limitation of Liability

To the maximum extent permitted by Australian law, PulseRing Health Pty Ltd's total liability for any claim arising from these terms or use of our products is limited to the amount you paid for the product.

We are not liable for indirect, consequential, or incidental damages arising from product use. Nothing in these terms excludes liability for death or personal injury caused by our negligence, or any liability that cannot be excluded under the Australian Consumer Law.

07

Shipping & Delivery

Founder's Edition units will ship before general availability. You will be notified by email at the address provided at checkout when your ring is ready to ship.

Estimated shipping timeline: We are currently in pre-production phase. Production milestones and updated shipping estimates will be communicated to all depositors by email.

If we are unable to fulfil your order for any reason, your deposit will be refunded in full within 5-10 business days.

08

Disputes & Contact

If you have a dispute or complaint, please contact us first at contact@pulseringpro.com.au. We commit to responding within 5 business days and resolving complaints fairly.

These terms are governed by the laws of New South Wales, Australia. Any disputes that cannot be resolved directly will be subject to the jurisdiction of the courts of New South Wales.

For consumer disputes, you may also contact the NSW Fair Trading office or the Australian Competition and Consumer Commission (ACCC).

Questions About These Terms?

Contact us at contact@pulseringpro.com.au — we'll respond within 5 business days.

PulseRing Health Pty Ltd · ACN 696 297 177 · 70 Stromeferry Cres, St Andrews NSW 2566